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For Senior Living Operators

From 10 Minutes
Per Payment
to 15 Seconds.

Three senior living administrators told us about their billing headaches and let us track what happened after they switched to TransactCare. These are their real numbers.

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TransactCare Case Study — From 10 Minutes Per Payment to 15 Seconds
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Facility names, full before-and-after data, direct testimonials, and a ready-to-use ROI framework.

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3 Real PointClickCare Facilities
 
96% Reduction in Billing Time
 
100% On-Time Payment Rate Achieved
How This Case Study Was Built

We Reached Out to Three Real Facilities

No cherry-picked success stories. We sat down with three of our senior living facilities, each dealing with a different version of the same billing problem, and asked them to describe what billing looked like before TransactCare, during onboarding, and shortly after going live.

1
Based in Georgia

Facility Group #1


Processing 1,500–2,000 statements monthly, a multi-location senior living operator group whose AR team spent the better part of every month processing statements by hand had no online payment option for families.

2
Based in South Carolina

Facility Group #2


A faith-based non-profit senior living group where families had to physically come in or mail a check each month. Staff spent hours each week on data entry that never felt finished.

3
Based in California

Facility Group #3


Managing manual billing across a network of facilities, this post-acute care management firm needed better billing transparency and a way for families to pay without calling or mailing across multiple locations.

Here's what the data showed when we compared before and after.

The Best Results Across All Three

Each facility had different starting points and different outcomes. These are the headline numbers from the case study.

96%
 
Reduction in Billing Labor Time
10 min → 15 sec per resident
100%
 
On-Time Payment Rate Achieved
Among enrolled PointClickCare payors
80%
 
Reduction in Payment Processing
Facility 2 result
10
 
Days Faster Payment Collection
Cash in hand sooner each month
"

Because TransactCare is connected to the EHR, payments flow right over within a day. I don't have to hunt for what the balances are and apply the payments manually. I get to hit post and move on, and it takes 30 seconds.

 
Accounts Receivable Manager
Family-Owned Senior Living Operator · Georgia
96%
Reduction in billing labor time at this facility

Want to see the full breakdown for this facility?

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"

TransactCare has completely streamlined our payment process. The implementation was the easiest I've ever experienced. Now our statements go out electronically and we've significantly reduced our staff's workload.

 
Director, Revenue Cycle
Non-Profit Senior Living Organization · South Carolina
80%
Reduction in payment processing time at this facility

See how they implemented in under a week.

Access the Full Story
"

The TransactCare integration has reduced our manual workload by 15 minutes per resident per month, improved payment security, and provided our patients' families with the convenience of making payments online 24/7.

 
Director, Accounts Receivable
Senior Care Management Consultancy · California
15 Min
Saved per resident per month at this facility

Read the complete profile for all three facilities.

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Inside the Case Study

Nine Pages. No Filler.

Client names, full data, direct quotes, and a framework you can bring to your next budget conversation.

01

Full Client Profiles Revealed

Complete before-and-after for all three facilities, with names.

02

Side-by-Side Data Comparison

Billing time, collection speed, and staff savings — all three orgs.

03

Quotes with Full Attribution

Unfiltered, with names, roles, and organizations included.

04

How the PCC Integration Works

What syncs, when it syncs, and what your team never touches again.

05

ROI Framework

Calculate your own billing cost using the same lens applied here.

06

Implementation Timeline

How long it took and what the first week after launch looked like.

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and the Names Behind It?

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  • Complete client profiles for all three facilities
  • Full billing data — before and after
  • Quotes with full name attribution
  • Implementation timeline and onboarding experience
  • ROI framework for your own facility
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See It Live

Stop Chasing Payments.
Start Getting Them.

30 minutes. No commitment. We'll walk you through how TransactCare works inside PointClickCare and what onboarding looks like from day one.

No credit card. No IT project. Onboarding typically completes in one week.